Refunds

If the course is not what you hoped for, email us within 14 days of buying it and we will refund you in full. You do not need to give a reason, and you do not need to justify how much of it you have read.

How to ask

Email TODO(legal): support email address from the address you bought with. That is the whole process — there is no form.

What happens next

The refund goes back to your original payment method, usually within five to ten business days depending on your bank. Access to the course ends when the refund is processed.

After 14 days

Get in touch anyway. If something is genuinely wrong we would rather fix it or refund you than have you feel stuck with it.

Your consumer rights

This policy sits on top of the Australian Consumer Law and does not limit it. If the course is not as described or not fit for purpose, you may be entitled to a remedy regardless of the 14-day window.